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Laina is a plump woman with blonde hair, which she typically wears in a ponytail or bun. Her attire is usually an apron over simple dresses.
Nearly always smiling, she handles most meals and general cleaning within the Keep.
"Escape from the Underdark" (1x13) Edit
Laina greeted Vox Machina as they returned to Greyskull Keep after their adventure in the Underdark. She was tired, as it was the middle of the night, but excited to see them, hugging each member of the group. She immediately offered to make them a meal, which they eagerly accepted. Erwen made his appearance at that point, and ordered Laina to go make food, to which she snappily replied that she was already on it.
"The Rematch" (1x23) Edit
When Vox Machina returned to the Keep from Vasselheim, Laina had been out working in the yard. She greeted them all happily and sent a message to Seeker Assum Emring to notify him of the group's return. Vex was a little perturbed that Laina did this without asking first, but forgave her. Laina commented on how sweet Kynan Leore was and that she had been bringing him biscuits every morning while he camped outside. She promised to put him up in the Keep if he returned. She then went off to prepare dinner.
Laina brought up the subject of the staff's overdue pay while Vox Machina were staying in Greyskull Keep. Vex, Vax, and Tiberius gave her a total of 1,200 gold to distribute as wages for the current and following month.